Introduction
At Fogla Ashram Vrindavan, we prioritize the privacy and protection of our guests and participants. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with us, whether through our accommodations, programs, or services. We are committed to maintaining transparency and ensuring that your personal data is handled with care.
Information We Collect
We may collect personal information when you stay with us, participate in our activities, or interact with our services. This information may include, but is not limited to:
- Personal Identification Information: Such as your name, address, phone number, and email address.
- Payment Information: Details necessary for processing payments, including credit card numbers and billing addresses.
- Demographic Information: Information that helps us understand your preferences and improve our services, including age, gender, and interests.
- Feedback and Communication: Any information you voluntarily provide through surveys, reviews, or direct communication with us.
How We Use Your Information
The information we collect is utilized for several purposes, including:
- Enhancing Guest Experience: To provide personalized services, understand your preferences, and improve our offerings.
- Communication: To inform you about your bookings, upcoming events, and special promotions. We may also send you surveys to gather feedback on your experience.
- Administrative Purposes: To manage your reservations, process payments, and maintain records for accounting and legal purposes.
- Marketing: With your consent, we may use your information to send you newsletters and promotional materials related to our services. You can opt out at any time.
Data Security
We take the security of your personal information seriously. We implement a variety of security measures, including encryption, firewalls, and secure server technology, to protect your data from unauthorized access, alteration, or destruction. While we strive to safeguard your information, please understand that no method of transmission over the internet or electronic storage is completely secure.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal data we hold about you.
- Correction: If you believe that any information we hold is inaccurate or incomplete, you have the right to request corrections.
- Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain it.
- Withdrawal of Consent: If we process your information based on your consent, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us through the channels provided.